Privacy Policy

365 Golf, LLC

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

365 Golf, LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address.

  • Payment information when you make a purchase or register for a membership.

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-Personal Information:

  • IP address, browser type, device information, and browser user agent string to help spam detection.

  • Website usage patterns, analytics, and cookies.

Customer Communication & Activity:

  • Records of inquiries, contact form entries, and service requests.

  • TrackMan tournament participation details, preferences, and feedback.

  • Comments left on the site, including the data shown in the comments form and anonymized strings (hashes) provided to the Gravatar service.

Media:

  • If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services and simulator facility operations.

  • Processing transactions, memberships, and payments through WooCommerce.

  • Communicating with you directly about your inquiries, direct customer service, and tournament updates.

  • Enhancing website functionality and user experience.

  • Ensuring security and fraud prevention.

  • Maintaining precise records of your communication preferences and consent.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services via our web forms or checkout page checkboxes, you agree to receive text messages related to our services, including customer support, direct responses, and important club updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in via an unchecked, optional checkbox.

  • We maintain timestamped records of all opt-in actions.

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”.

  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

  • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your direct interactions with our business.

  • Messages will be directly related to the services or information you have requested (e.g., TrackMan tournament updates, direct member communication).

  • We do not send promotional content without specific checkbox consent.

Help & Support:

  • Reply “HELP” for assistance or contact us via our website.

  • Customer support is available during regular business hours.

Carrier Information:

  • Standard message and data rates may apply.

  • Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., WooCommerce payment processing).

  • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive.

  • All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance:

  • If required by law, legal process, or to protect our rights (such as including your IP address in a requested password reset email).

  • In response to valid law enforcement requests or court orders.

Business Transfers:

  • In case of mergers, acquisitions, or sale of assets, your data remains protected under the terms of this policy.

Crucial Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest.

  • Secure access controls and authentication mechanisms.

  • Regular security assessments, secure backup systems, and breach notification protocols.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

  • We use temporary cookies on our login page to determine if your browser accepts cookies (discarded upon closing).

  • Login cookies last for two days; screen options cookies last for a year. Selecting “Remember Me” extends login persistence to two weeks.

  • Disabling cookies via your browser settings may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

  • Access, update, or request the deletion/erasure of the personal data we hold about you.

  • Request an exported file of the personal data you have provided to us.

  • Opt-out of marketing emails or SMS messages (by replying “STOP”).

  • Withdraw consent at any time for future communications.

8. Third-Party Links & Embedded Content

Articles on this site may include embedded content (e.g., videos, images, maps, or the Gravatar service). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. They may collect data, use cookies, and monitor your interaction. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by 365 Golf, LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date updated.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

  • Business Name: 365 Golf, LLC

  • Website: https://my365golf.com

  • Contact Channel: Via our official website contact forms.

By using our website and services, you consent to this Privacy Policy.